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Privacy Policy

R & R Holding GmbH takes the protection of your personal data very seriously.

We process your personal data in order to make our website available to you, to process your contact requests, to provide you with real estate or, if you wish, to put you in touch with real estate loan brokers and to provide you with information, e.g. B. to send to our products. We only do this for the respective purpose and only to the extent permitted by law, either on the basis of your consent, to fulfill the contract or on the basis of our legitimate interest (e.g. when making our website available).

The following information explains to you, our customers and interested parties, how we, R & R Holding GmbH, process your personal data. You will find out for what purposes and on what legal basis we process your personal data, how long we store it and what rights you have in relation to your data. We also inform you about who we share your data with and how you can contact us if you have any questions.

“Personal Data” as used in this Privacy Policy is information relating to an identified or identifiable natural person.

"Processing" is any process carried out with or without the help of automated procedures in connection with personal data such as e.g. B. collection, storage, adaptation or modification, use or disclosure by transmission.

1. Who is responsible for data processing and who can you contact? How do you reach the data protection officer?

 

Responsible body is:

R&R Holding GmbH
Pariser Strasse 61
10719 Berlin
Telephone: 030 – 220 124 124
Fax: 030 – 220 124 120
Email: berlin (@) rosenbaum-group.de

R & R Holding GmbH is legally represented by the managing director Rouven Rosenbaum.

2. How do we process personal data and from which sources does it come?

We process personal data that we receive from you and also data that we legitimately receive from publicly accessible sources (e.g. land registers), insofar as this is necessary for the provision of our service. In addition, for the purpose of providing our service, we receive personal data from contractual partners known to you, e.g. e.g. tipsters or lead cooperation partners (e.g. comparison portals you use, information pages on construction financing or real estate exchanges).

Specifically, we process the following personal data for the following purposes:

a. When visiting our website


We use so-called cookies and similar technologies on our website at www.bilal.spiderhunts.com to track your usage behavior. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you want (e.g. shopping cart function) are stored on the basis of Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behaviour) are stored, these are treated separately in this data protection declaration. 

We also process the so-called log files of our web server. These weblogs contain information about your use of the website (usage data), including access time, name of the website or file accessed, amount of data transferred, access status, browser type and version, operating system type and version and IP address. We process this personal data to operate the website and to ensure IT security. 

We process this personal data on the basis of Art. 6 Para. 1 lit. f GDPR (balancing of interests) because we have an interest in making the website available in a functional and secure manner. This also corresponds to your interests in being able to use the site optimally, so that your interests do not conflict with the processing.

We delete your usage data when they are no longer required for IT security purposes. In addition, we only store your usage data to meet any statutory retention periods.

Of course you can visit our website without personal data being collected or stored. R & R  Holding GmbH only collects general data on the use of the website: for example the Internet provider and browser used, when and via which page the visitors reach us and which pages they visit with us how long watched. This data remains anonymous and is only used for statistical purposes and to optimize the website. If you visit a marketing partner of R & R Holding GmbH via a link on our website, the data from this forwarding may be processed and used for billing and tax purposes.

R & R  Holding GmbH only receives data about you if you transmit it via our website, for example. When transferring data, we work with the latest security standards based on the latest “Secure Socket Layer” technology (SSL). Information that you transmit to us via our website is encrypted - and can only be decrypted by us.

b. When you contact us

If you contact us, request a real estate offer, arrange a callback or a consultation appointment with us or contact us with general questions, we process information/documents about you, e.g. B. name, address, e-mail address, telephone numbers, voluntarily transmitted creditworthiness information and the content of your request.

We process your personal data in the case of inquiries about viewing or consultation appointments and requests to be called back to arrange such appointments on the basis of Article 6 Paragraph 1 lit. b GDPR (performance of contract) in preparation for a contractual relationship with you.

In the case of general inquiries that you do not send in preparation for a contractual relationship with us, we process this personal data on the basis of Article 6 Paragraph 1 lit , to get an answer corresponds to.

We process the data received to contact you only until we have finally answered your request. In addition, we only store this data to fulfill any statutory retention requirements or until any related legal claims have become statute-barred. The periods for storage and documentation specified in the Commercial Code (HGB) and the Fiscal Code (AO) are e.g. B. six to ten years. The statute of limitations under civil law can be up to 30 years, with the regular statute of limitations being three years.

c. As part of the sending of real estate offers and to establish contact with real estate loan brokers

As part of our services, we process the information that you provide us with: Personal details/documents such as e.g. B. Name, address, e-mail address, telephone numbers, marital status, dates of birth, occupation, personal assets and liabilities, bank details, income and expenses.

We process this data on the basis of Art. 6 Paragraph 1 lit. b GDPR (performance of contract) in order to be able to advise you on the purchase of real estate and, if necessary, to be able to arrange a loan agreement with a lender.

Please do not provide us with any further personal data that goes beyond what is necessary. Otherwise, we only process this data on the basis of your prior consent, which - unless otherwise stated - is that you send us the relevant information. You have the right to revoke your consent at any time with effect for the future.

We only process your personal data for this purpose for as long as we need it to fulfill and process the contract. In addition, we only store your data to fulfill any statutory retention requirements or until any related legal claims have become statute-barred. The periods for storage and documentation specified in the Commercial Code (HGB) and the Fiscal Code (AO) are e.g. B. six to ten years. The statute of limitations under civil law can be up to 30 years, with the regular statute of limitations being three years.

i.e. For informational and advertising purposes

If you sign up for our information services, e.g. For example, if you register for the real estate newsletter, we process your e-mail address and details of your search criteria and - if you have provided them - your postal address and your name in order to send you the desired information via the selected channel. If you give your name, we will address you personally within the framework of this information. If you provide your telephone number, we will use it for any queries regarding your request for the info services.

We process this personal data on the basis of your consent (Art. 6 Para. 1 lit. a GDPR), which we obtain separately and expressly. We do this to provide the information services you request and to ask for your opinion and/or help with product development. You can revoke this consent at any time for the future.

We process your personal data for as long as you want to use our info services. If you revoke your consent, we will delete your data provided for the info services immediately after receipt of your revocation. In addition, we only store this data to fulfill any statutory retention requirements.

Existing customers, i.e. those who have a contractual relationship with us, receive information from us about similar products and services from R & R Holding GmbH without having to give their consent. You can object to receiving this information at any time. R & R Holding GmbH processes this data on the basis of a balance of interests (Art. 6 Para. 1 lit. f GDPR). R & R Atlant Holding GmbH is interested in permissible direct marketing to existing customers.

 

Who gets your data?

 

Within R & R  Holding GmbH

Within R & R  Holding GmbH, those departments that need your data to fulfill our obligations, e.g. B. Affiliates. This transmission takes place to fulfill the contract (Art. 6 Para. 1 lit. b DSGVO).

Our service providers

We transmit personal data to service providers and vicarious agents who support us in the above-mentioned purposes as processors. These are companies in the areas of IT services, logistics, printing services, telecommunications, advice and consulting, as well as sales and marketing.


The transmission takes place on the basis of a balance of interests (Article 6 (1) (f) GDPR). Our interest here is primarily in using effective and specialized service providers who are strictly subject to our instructions in accordance with Art. 28 GDPR.

Third parties in the context of loan brokerage

We transmit your personal data to third parties outside of R & R  Holding GmbH if this is necessary to arrange a loan brokerage contract or if you have given your consent. Such recipients of personal data are e.g. B

  • Financing brokers with whom R & R  Holding GmbH maintains a contractually regulated business relationship

  • Other payers or payees for accounting purposes; and public bodies and institutions, such as B. Financial authorities, law enforcement authorities in the presence of a legal or official obligation.

  • In addition, we transmit your personal data to authorities, courts or organizations insofar as this is necessary to protect our legitimate interests or those of third parties. Reasons for this can be the assertion of legal claims and the defense in legal disputes, the guarantee of IT security and IT operations or the prevention and investigation of criminal offenses. In the event of such a transmission, we will inform you separately in accordance with the data protection regulations.
    Is data transferred to a third country or to an international organization?

  1.  

    There is no data transfer to offices in countries outside the European Union (so-called third countries). An exception to this is data transmission in cases where we use cookies from non-European providers. Here we ensure an appropriate level of data protection through appropriate guarantees, insofar as this is required by law, e.g. B. EU Standard Contractual Clauses, Privacy Shield or BCR certification. 

     

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the host's servers. This can primarily be IP addresses, contact requests, meta and communication data, contract data, contact data, names, website access and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para 1 lit. f GDPR).

Our hoster will only process your data to the extent that this is necessary to fulfill its performance obligations and will follow our instructions in relation to this data.

Conclusion of a contract for order processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

  1. What data protection rights do you have?

     

    As the data subject of data processing, you have the following rights (hereinafter also referred to as "data subject rights"), provided that the relevant requirements are met. Please contact us if you wish to exercise these rights. The restrictions under §§ 34 and 35 BDSG apply to the right to information and the right to erasure.

    a. Right to information (Article 15 GDPR)

  2. You have the right to obtain information from us about what data we are processing about you. In particular, you can request information about the processing purposes, the categories of data processed, any recipients of the data and the planned storage period.

    b. Right to rectification (Article 16 GDPR)

    If the data concerning you is incorrect or incomplete, you can request the correction of incorrect or the completion of incomplete information.

    c. Right to erasure of personal data (Art. 17 GDPR)

    You can request the deletion of your personal data, insofar as the data is no longer required for the intended purpose or is being processed unlawfully, or you have revoked your consent or declared an objection.

    i.e. Right to restriction of data processing (Article 18 GDPR)

    You can request the restriction of the processing of your personal data as long as and to the extent that you dispute the accuracy of the data, the processing is unlawful but you refuse to delete it or we no longer need the data but you need them for assertion, exercise or defense of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR.

    e. Right to data portability (Art. 20 GDPR)

    You can receive your personal data that you have provided to us in a structured, common and machine-readable format. The right to data portability includes the right to transmit the data to another controller; on request, we will - as far as technically possible - transmit data directly to a responsible person named by you or to be named.

    f. Right to object to certain data processing (Art. 21 GDPR)

    In the case of processing of personal data to safeguard legitimate interests (Art. 6 Para. 1 lit. f GDPR) or in the case of direct advertising, you can object to the processing of your personal data at any time with effect for the future.

    In the event of an objection, we must refrain from any further processing of your data for the aforementioned purposes.

    G. Right to revoke the declaration of consent under data protection law

    You have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

    In every e-mail addressed to you, you will find information on how to unsubscribe from the information services or other advertising measures. If you no longer wish to receive communications, you can also send us an e-mail. We will comply with your request to delete your personal data from the distribution list and to no longer send you e-mails in the future as quickly as possible.

    H. Right to lodge a complaint with a supervisory authority

    If you believe that the processing of your personal data by us violates the GDPR, you have the right to complain to the data protection officer and to a supervisory authority, in particular in the member state of your habitual residence, your place of work or the place of the alleged violation .

    i. More information about your rights

    You can find more information about your rights in relation to your personal data, for example, from the European Commission at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_de.

    Is there an obligation to provide data?

  1.  

    As part of the provision of our respective services, it is necessary for you to provide the personal data that is required for the respective service provision. Without this data, we will generally not be able to provide the relevant service.

    Is there automated decision making?

  1. We do not use any automated decision-making including profiling in accordance with Art. 22 GDPR to provide our respective services.

Analysis tools and advertising

 

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

browser plug-in

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection against data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.

You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the point "Objection to data collection".

Google Conversion Tracking Privacy Notice

 

This website uses the online advertising program "Google AdWords" and, as part of this, conversion tracking to measure which websites the advertisements from R & R Atlant Holding GmbH work best. The conversion tracking cookie is set when a user clicks on an ad served by Google or its partners. The cookies set as a result lose their validity after 30 days and are not used for personal identification. Using this cookie, we and Google can identify which ad brought you to our website. Each visitor who came to our site via Google AdWords receives a different cookie. The information collected using the conversion cookie is used to determine which visitors have triggered a specific action on our website via ads. We learn the total number of users who clicked on our ads and which clicks led to an action. We do not receive any information with which a user can be personally identified. Users who do not wish to participate in the tracking can easily delete or generally deactivate the Google conversion tracking cookie via their Internet browser under user settings. These users will then not be included in the conversion tracking statistics. Learn more about the Google privacy policy.

Google Remarketing Privacy Notice

In addition, this website uses the Google program for interest-based advertising, so-called Google Remarketing. Third-party providers, including Google, place ads on websites on the Internet and use stored cookies based on a user's previous visits to this website. You can also opt out of Google's use of cookies for these purposes by visiting the Google Ads Opt-out page. Alternatively, users can opt out of the use of third-party cookies by visiting the Network Advertising Initiative opt-out page.

By using bilal.spiderhunts.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above. We would like to point out that Google has its own data protection guidelines that are independent of those of R & R Atlant Holding GmbH. We accept no responsibility or liability for these policies and procedures. Before using our website, please inform yourself about Google's data protection regulations.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.

For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

For more information about Google Web Fonts see 

at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Links to third-party websites

On our website you will find links that refer to third-party websites. We therefore expressly point out that we have no influence on the content and design of the linked pages. R & R Atlant Holding GmbH assumes no responsibility or liability for these policies and procedures unrelated to R & R Atlant Holding GmbH. Should there be violations of the law or good morals on linked third-party sites, we will remove the links to these sites from our website immediately after becoming aware of these violations. There may be other data protection declarations on the servers to which the external links lead. To check these, you should visit the respective homepage and, if necessary, contact the respective provider directly.


Social networks

 

Browser plug-ins and links from social networks (e.g. Facebook, Twitter, Google+, etc.) are also integrated into the R & R Atlant Holding GmbH website. These social networks are operated exclusively by third parties, some of whom have their place of business outside the EU or the EEA - there may therefore not be an adequate level of data protection in accordance with Sections 4b, 4c BDSG. The browser plug-ins and links are identified on our website by logos or other information. When you visit the website of R & R Atlant Holding GmbH, which contains such a browser plug-in, a connection is established between your computer (browser) and the servers of the respective social network. This forwards the information that you have visited the R & R Atlant Holding GmbH website to the social network. The visit to our website will then be assigned to your account if you are logged in to the social network via your personal user account or log in while visiting our website. By interacting with browser plug-ins or links, e.g. by clicking a "Like" button or leaving a comment, this information is transmitted to the respective social network and stored there. This data transmission can only be prevented by logging out of your account (on the social network) before visiting our website. The purpose and scope of the data collection by social networks and the further processing and use of your data there as well as your rights in this regard and setting options for protecting your privacy can be found in the respective data protection information of the respective operator of the social networks.

 YouTube

 

YouTube videos may be included on our website, which can be played directly from our site. Plugins from the Google-operated YouTube page are used. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
By visiting one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. This notification occurs regardless of whether you have a YouTube user account and are logged in or not. If you are logged in via your personal YouTube account, YouTube will be able to assign your surfing behavior to your personal profile. If you do not want such an assignment, you must log out of your account.
The integration of YouTube videos on our website is in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
Additional information on the scope and purpose of data collection and processing by YouTube can be found in YouTube's data protection declaration: https://www.google.de/intl/de/policies/privacy.

 Google Maps

 

Our website uses the map service from Google Maps, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This offer enables us to provide interactive maps directly on our website and thus offers you convenient use of the map function and easier findability of the locations specified on our site. The integration of Google Maps can therefore be traced back to a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
By using the functions of Google Maps, Google receives the information that you have accessed the corresponding subpage of our website. This information is usually transmitted to a Google server in the USA and stored there.
Additional information on the scope and purpose of data collection and processing by Google can be found in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy.

advertising consent

If you have consented to our advertising consent via opt-in, you can read the content of this consent here at any time.
We will only contact you with advertising information on the subject of real estate or construction financing if you have given us your consent.

Currently valid advertising consent

By ticking off and signing this declaration of consent to advertising, I consent to R & R  Holding GmbH sending me regular (approx. every 2 weeks) advertising content on the topics of construction financing, real estate and real estate-related supply services (e.g. electricity and gas tariffs) as well as for customer satisfaction surveys and product development via e-mail, telephone and SMS at my address or number given above.

I can revoke my consent at any time, in whole or in part, for all or individual advertising channels or content with effect for the future by sending a message to R & R  Holding GmbH (e.g. berlin@rosenbaum-group. de; R & R  Holding GmbH, Pariser Str. 61, 10719 Berlin) revoked. 

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